Remote assistant package for biomass products and drying kilns.
GlenFarrow Connected is an advanced remote assistance software that allows our engineers and customers to access biomass products in real-time away from site. Using this virtual assistance package we can view control panels anywhere across the UK and internationally, allowing our technicians to carry out advanced diagnostics to detect and/or correct any potential faults without the cost of an engineer call-out.
This package also includes much more than online assistance. We will be able to provide full administration and maintenance of your account, such as company permissions and servicing alerts. This all-in-one virtual software is a great addition to give you peace of mind that help is on-hand wherever and whenever you need it.
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