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GlenFarrow Connected

Remote assistant package for biomass products and drying kilns.

GlenFarrow Connected is an advanced remote assistance software that allows our engineers and customers to access biomass products in real-time away from site. Using this virtual assistance package we can view control panels anywhere across the UK and internationally, allowing our technicians to carry out advanced diagnostics to detect and/or correct any potential faults without the cost of an engineer call-out.

This package also includes much more than online assistance. We will be able to provide full administration and maintenance of your account, such as company permissions and servicing alerts. This all-in-one virtual software is a great addition to give you peace of mind that help is on-hand wherever and whenever you need it.

  • Instant virtual support
  • 1st month free after install
  • Advanced technology
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Benefits:

  • 12GB data allowance / year
  • One month free from panel commissioning date
  • Available across the UK and Ireland
  • Allows for additional training after commissioning
  • Available for both new and existing systems
  • Hassle-free fault findings
  • Software updates included

Get in touch

To find out more about GlenFarrow Connected call David Taylor on 01775 722327.

Contact us
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Bespoke drying kilns

GlenFarrow offers a full design and build service to manufacture and install bespoke kilns to dry joinery timber, construction timber and/or logs.
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Recirculation kilns

Fast-drying, high-temperature kilns that are suitable for logs, pallets, construction and joinery timber.