Frequently asked questions
Our engineers are qualified to work with commercial gas, oil, LPG, electric and biomass boilers.
To determine what heating system your business needs depends on many factors – such as: business size, location, type of business etc. Our experts offer free site surveys to assess your premises and advise on the best possible heating solutions for your business.
The recommended frequency for commercial boiler servicing is every 12 months. Annual servicing of a boiler is essential to help keep the boiler working efficiently and safely.
If you can smell gas coming from your commercial heating system at any time, you should call a qualified engineer as soon as possible. Our Gas Safe engineers are available for emergency call-outs, 24/7.
All systems vary in terms of life expectancy, but typically a commercial boiler should last 15-20 years on average with regular servicing and maintenance.
Site visit times vary depending on the complexity and scale of work required. Length of time needed for a site visit will be discussed with customers prior to attending.
Only qualified, registered engineers can install commercial boilers. Our GlenFarrow engineers are qualified in working with and installing commercial gas/ LPG (Gas Safe) and oil (OFTEC) systems.
If your boiler is 15 years or older, it may be time to start thinking about replacing it for a newer model. The older the boiler is the more likely it is to start having issues that could become quite costly, as well as reduced efficiency.
There are many factors that determine how long a commercial boiler installation will take – such as size of the property, location of boiler etc. Our commercial gas experts at GlenFarrow can advise on estimated timeframes for your installation.
A faulty or broken-down boiler often shows signs indicating there is an issue. Some of these include; If the boiler needs to be restarted regularly, no heat is coming from radiators, no hot water, boiler starts to make unusual creaking or buzzing noises, a noticeable rise in your energy bills or leaks coming from your boiler. If you spot any of these signs call our heating experts on 01775 722327.
Most commercial boiler serial numbers will be located on the drop-down panel on the front of the boiler. If you are unable to locate the serial number, contact your boiler manufacturer and they will be able to assist you.
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